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• Assisting various departments within DHSD when complex client issues arise or issues outside regular processes create the need to problem solve in order to navigate health care systems.   
• Collaborating with patients, their families and medical professionals to complete assessments and coordinate a plan of care.
• Facilitate multiple care aspects and setting up case conferences between patients, families, physicians and other health professionals
• Develop effective working relationships with various departments within Labrador Grenfell Health and other health regions throughout the entire case management process
• Collecting and providing information in regards to financial assistance and community programs that may be of help to patients once discharged.
• Navigation of medical transportation system for income support clients
• Networking with various external agencies to organize supportive services according to the needs of patients.
• Coordinate visits between family members and individuals placed in long-term care, personal care homes and family caregiver homes
• Coordinating interpreter/translator services for case conferences as required
• Assist individuals who have concerns/complaints about health care systems and help to resolve/address issues.
• Assist individuals with finding appropriate housing options
• Other related duties as required

• Bachelor’s Degree in Social Work with a minimum 5-10 years case management experience – preferably a combination of experience in a health care setting (inpatient, emergency, outpatient, mental health, community supports, etc…) and community.
• Registered with Newfoundland and Labrador College of Social Workers
• Demonstrated ability to problem solve, reach out to key agencies/supports for clients, advocate on behalf of clients and families
• Proven ability to work effectively with Indigenous populations
• Strong assessment skills, ability to build rapport/ engage clients, build a trusting relationship and develop individual case plans
• Knowledge of group processes (consensus building, conflict resolution, case management, etc…)
• Good organizational skills
• Demonstrated effective written and interpersonal communication skills.
• Ability to multitask and work flexible hours
• Ability to work independently and as part of a team

• Bilingual in Inuktitut and English
• Knowledge of the Labrador Inuit culture and northern communities

• Competitive Paid Leave Package 
• Travel Benefit 
• Labrador Allowance 
• Group insurance including health and dental 
• Group pension

Department: Health & Social Development

Location: Happy Valley-Goose Bay, NL

Term: Permanent Full-Time

Closing Date: October 21, 2025

How to Apply:

Please submit your resume to careers@nunatsiavut.com.

Applications should be submitted before 4:30 pm on closing day.