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• Welcome all clients with kindness, respect and without judgment.
• Develop supportive relationships with residents through which they can realize their future housing, employment and lifestyle goals with the aim of achieving independence while maintaining professional boundaries.
• Offer clients support based on a harm reduction, recovery-based approach.
• Provide practical help and support to residents to ensure they:

• Maintain their personal health and hygiene including the eating of a healthy diet, shopping and cooking.
• Have sufficient budgeting skills to enable them to manage their own tenancy, helping them when necessary through mentoring &support.
• Receive up to date information on community resources available to residents.
• Have the opportunity to get involved with local groups, and fulfill identified goals (e.g. voluntary work, employment, education, etc.)
• Are able to attend appointments connected with their health and well-being. This will involve occasionally accompanying residents to appointments and/or arranging transportation.
• Safely store medications and take as prescribed
• Know how to complete minor maintenance and repairs such as fix a leaky faucet, put up a shelf, paint, etc.

• Promote and encourage clients to maintain an optimum level of health, wellbeing and self-esteem
• Support clients with problem solving, compatibility, conflict resolution and crisis intervention.
• Develop effective working relationships with other agencies involved in resident’s care and support.
• Provide eviction prevention information/training to tenants and landlords.
• In consultation and collaboration with the Supportive Housing Case Manager provide the level and type of support that is required for each individual
• Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
• Be aware of organization’s values, policies & procedures current at any time and carry out duties accordingly.
• Undertake all core training required for this post and other training and professional development activities as required.

• A certificate or diploma in community studies, criminology, mental health/addictions, psychology or related field (or equivalent combination of education and experience)
• Training in the following areas: Non-Violent Crisis Intervention, ASIST, Intergenerational Trauma & Addictions, Recovery Model, Housing First Approach, and First Aid
• Clear Record of Conduct
• Ability to work effectively with those who face issues of homelessness, mental health problems and addictions
• Understanding of, and a commitment to, a relationship-based approach to work
• Good organization skills with the recognition that planned activities need to be flexible when working in a fast-paced environment.
• Be adaptable and flexible in order to respond to change and/or crisis.
• The ability to advocate for clients.
• Ability to work shift work and flexible hours.

• Bilingual in Inuktitut and English

• Competitive Paid Leave Package
• Travel Benefit
• Labrador Allowance
• Group insurance including health and dental
• Group pension

Department: Health & Social Development

Location: Happy Valley-Goose Bay, NL

Term: Permanent Full-Time

Closing Date: September 5, 2025

How to Apply:

Please submit your resume to careers@nunatsiavut.com

Applications should be submitted before 4:30 pm on closing day.