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• Update of the ADS interface for real-time processing of mental health NIHB related travel in collaboration with Labrador-Grenfell Zone and other partners (as required);
• Lead the ongoing review process for mental health private providers with NIHB, and to update the approved provider list in real time;
• Lead the ongoing review process of private mental health applications, and update ADS accordingly;
• Lead the ongoing review process of travel requests related to treatment travel, and coordinate with the NG NIHB staff to support approved requests;
• Lead the review process for requests related to block counselling, and coordinate with NG NIHB staff to support approved requests;
• Put forward requests to the program manager that do not meet the eligible requirements for the mental health NIHB program;
• Explore, and if operationally and fiscally responsible, implement an electronic daily log system which will capture all Mental Health related NIHB statistics along with ongoing evaluation and quality improvements;
• Collaborate and provide ongoing support to the case manager, with updating the NIHB Mental Health SharePoint and/or Microsoft Teams, and NG Website platforms;
• Provide ongoing collaboration with the program manager where needed, and to process payments related to NIHB mental health, and assessment of billings
• Continuous collaboration with Indigenous Service Canada, NIHB Division as it relates to mental health NIHB;
• Maintain close working relationships with the various departments of NG (such as Finance and the NG Registry Office),
• Other related projects, assignments and/or duties as assigned by the immediate Supervisor.

• Minimal two-year diploma from a recognized college in the field of business administration with 1-2 years of related experience. Combination of education and/or experience will be considered
• Previous experience working within a Non-Insured Health Benefit program is an asset;
• Excellent verbal and written communication skills, including strong computer and data entry skills;
• Liaise with stakeholders while maintaining program confidentiality;
• Leadership qualities and good understanding of client service delivery,

• Bilingual in English and Inuktitut.

• Competitive Paid Leave Package
• Travel Benefit
• Labrador Allowance
• Group insurance including health and dental
• Group pension

Department: Health & Social Development

Location: Nunatsiavut (Nain, Hopedale, Postville, Makkovik, Rigolet)/Happy Valley-Goose Bay, NL

Term: Permanent, Full-Time

Closing Date: May 9, 2025

How to Apply:

Please submit your resume to careers@nunatsiavut.com.

Applications should be submitted before 4:30 pm on closing day.