View English and Inuktitut version

• Support Inuit patients and families in understanding and accessing healthcare services, including appointments, referrals, and follow-up care.
• Assist patients with navigating complex health and social service systems
• Provide practical support such as appointment reminders, transportation coordination, and accompaniment when appropriate
• Advocate for culturally safe, trauma-informed, and Inuit-centered care within all areas of healthcare
• Support healthcare providers in understanding Inuit culture, history, and social contexts
• Address barriers related to language, culture, systemic racism, and Inuit social determinants of health
• Assist with arranging interpretation supports (Inuktitut and/or English)
• Assist patients and families with understanding diagnoses, treatment options, and care plans
• Support informed decision-making by patient and families
• Work collaboratively with Inuit Health Manager and Nunatsiavut Government, interdisciplinary healthcare teams, social workers, community organizations, and Elders/knowledge keepers
• Connect clients to community-based supports such as housing, income assistance, mental health services, and traditional medicines when desired
• Participate in interdisciplinary rounds, and care/discharge planning
• Maintain strict confidentiality
• Document interactions, referrals, and outcomes in accordance with Nunatsiavut Government and Health Authority policies

• Minimum 2-year diploma in health or social related field with 3-5 years of experience working in healthcare, social services, or community support roles. A combination of equivalent training & experience will be considered.
• Strong connection to Nunatsiavut and Upper Lake Melville communities, Inuit culture and values
• Lived experience (and/or deep understanding) of Inuit health realities
• Strong interpersonal, communication, and advocacy skills
• Ability to build rapports with patients, families, and service providers
• Understanding and compliance of confidentiality and ethical practice
• Experience working in healthcare, social services, or community support roles
• Knowledge of regional healthcare systems and community resources
• Training in trauma-informed care, cultural safety, and patient navigation
• Be open to working in various settings – Nunatsiavut office, hospitals, clinics, community settings, and/or client homes
• Some travel and flexible hours may be required
• Exposure to emotionally challenging situations; organizational support and supervision provided

• Bilingual in Inuktitut and English

• Competitive Paid Leave Package
• Travel Benefit
• Labrador Allowance
• Group insurance including health and dental
• Group pension

Department: Health & Social Development

Location: Happy Valley-Goose Bay

Term: Permanent Full-Time

Closing Date: June 8, 2026

How to Apply:

Please submit your resume to careers@nunatsiavut.com.

Applications should be submitted before 4:30 pm on closing day.